– Vale, escríbeme tu nombre en la servilleta.
– No tengo boli. «
¿Te suena este dialogo de la película del lobo de Wall Stree?
Entender las necesidades del potencial cliente te ayudará a:
Al final, se basa en conseguir clientes duraderos. Que vuelvan a ti, hablen bien de tu negocio y te dejen buenas valoraciones.
Witei es un CRM en el que podrás gestionar toda tu información. Lleva el control de lo que ocurre con cada cliente y gana más oportunidades. Puedes ver más información aquí.
La palabra vender es muy amplia. Implica una serie de procesos y estrategias para poder hacerlo con éxito. Las funciones de un Account manager son:
Como tratan con muchos potenciales clientes a la vez muchas veces van dejado un poco de lado aquellos que no han mostrado tanto interés al principio y se centran en aquellos que están muy interesados.
Pero, a estas alturas, ya sabemos que «un no es estar más cerca del si» Por ello no hay que dejar de lado a los prospectos menos interesados.
La mejor forma de llevar el seguimiento, cultivas clientes y empujarles en el proceso de venta es mediante los embudos de ventas.
Los account managers trabajan con muchos clientes a lo largo del día. Es prácticamente imposible acordarse de todo lo que se habla con ellos. La herramienta principal que usan para poder agilizar su día a día es un CRM, como el de Witei.
Con un CRM pueden:
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